Booking Terms and Conditions:

  • 10th Birthday tickets are available for purchase online from 12.01am Monday 15th May 2017 until 11.59pm Tuesday 16th May 2017- you have two days to be able to buy tickets
  • 10th birthday tickets are only available via the Eureka Skydeck website link. Promotional tickets are NOT available to purchase onsite at Eureka Skydeck
  • 10thbirthday tickets are STRICTLY valid for 6 months from purchase – no extension will be granted for ANY reason. The expiry date is listed on the tickets
  • Customers requiring 12 months validity on their tickets can only purchase tickets before or after the 10th birthday campaign at full price
  • A 30c processing fee will apply to the customer per ticket
  • There is a 1.1% surcharge for customers paying with AMEX
  • No further discounts apply to the 10th birthday tickets
  • 10thbirthday tickets are valid for 1x adult, concession or child (4-16 years) Eureka Skydeck admission ticket. These tickets are NOT valid for family packs
  • Maximum of 10 tickets per transaction are allowed
  • Tickets are non-refundable
  • Tickets are not valid for specific dates- tickets can be used anytime during opening hours until the expiry date
  • $10 birthday admission tickets do not include the Edge Experience or Sun and Stars
  • Family tickets not available for entry or Edge Experience – individual prices apply for this promotion
  • Please note that due to weather conditions and unplanned maintenance we cannot guarantee ‘The Edge’ will be operating every day. Please note that we cannot guarantee exclusive use of ‘The Edge’. Pre-purchase of Edge tickets does not grant express entry into the Edge – there may be a wait time for The Edge Experience on the day of your visit. Please call us on the day of your arrival to check the availability of the Edge
  • By purchasing this ticket and accepting admission to the Eureka Skydeck, you do so at your own risk and you hereby release Melbourne Eureka Tower Observation Deck Pty Ltd and the Eureka Skydeck building owners, lessees, managers and their respective employees, agents and contractors to the maximum extent permitted by law, including the maximum extent permitted by the Fair Trading Act/Fair Trading (Recreational Services) Regulations from any loss or damage to you or your property that may occur even if caused by the neglect or fault of any one or more of those parties